Creato il 05-02-2024
Ultimo aggiornamento il 14-09-2024

Way To Go partners with MSC Cruises for lost & found management

Partnership con MSC crociere

Preparing for a cruise is always exciting, but even the most organized traveler can encounter unexpected challenges like misplaced luggage. That’s where having a reliable partner to handle personal belongings becomes crucial. Enter the invaluable collaboration between MSC Cruises and Way To Go.

However, the benefits of this partnership extend beyond MSC. Accommodation providers can also tap into these services through Way To Go’s Luggage platform. In this comprehensive exploration, we’ll delve into a range of luggage management services and clients, aiming to make travel more comfortable for everyone.

However, the benefits of this partnership extend beyond MSC. Accommodation providers can also tap into these services through Way To Go’s Luggage platform. In this comprehensive exploration, we’ll delve into a range of luggage management services and clients, aiming to make travel more comfortable for everyone.

Partnership con MSC Crociere: storia e evoluzione

Our partnership with MSC Cruises for managing the Lost & Found service didn’t happen overnight. It’s the result of years of commitment and dedication to providing top-notch logistics services. Initially, MSC relied on other providers for lost & found shipping services, but for various reasons, they chose Way To Go. Our industry experience and ability to tailor solutions to client needs made us the ideal partner for efficient and professional service delivery.

Additional Services for MSC Cruises

Since the start of our partnership, Way To Go has offered a wide array of additional services to MSC, including gift management, organizing distribution activities at travel agencies, supplying spare parts for ships, managing onboard store suppliers, and even distributing masks and COVID-19 testing during the pandemic. This proactive approach reflects our commitment to seamless service delivery.

Future Outlook of the Collaboration

Our collaboration with MSC Cruises continues to evolve, with new opportunities arising each year. Recently, MSC has expressed interest in expanding our collaboration to explore new possibilities and outlets in various Italian ports. By understanding port-specific needs, we aim to create cluster services in ports visited by MSC, eventually extending this approach to all destinations.

Lost & Found Management

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The lost & found service is crucial for ensuring a stress-free cruise experience. Currently, we manage two types of situations:

  • Luggage actually forgotten by passengers, facilitated through the Luggage platform.
  • In case of service failures by MSC, such as luggage delivery delays: expenses are covered directly by the company.

Advantages of Partnering with MSC

Partnering with MSC through Way To Go offers numerous advantages, including reliability, expertise, and a wide range of logistics solutions, from lost & found management to luggage shipping for accommodation facilities and hotels.

Luggage Shipping for Accommodation Facilities and Hotels

Our commitment to customer satisfaction extends beyond MSC cruises. Through our Luggage platform, we offer luggage shipping services for all accommodation facilities and hotels, ensuring a stress-free travel experience for guests.

For instance, a family staying at a hotel can utilize our platform to have their luggage delivered directly to the property, eliminating the hassle of dealing with luggage transport.

Enhanced Service for Your Business

In conclusion, the partnership between Way To Go and MSC Cruises offers a unique opportunity for anyone seeking a reliable partner for shipping, managing lost & found, and luggage services. Whether you manage a cruise ship or an accommodation facility, contact us for high-quality and reliable service. Through the Luggage services we offer, passengers can enjoy the convenience of shipping their luggage directly, ensuring a stress-free and enjoyable travel experience for everyone.

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Fill out the form below and we’ll get back to you with your personalised quote via email within one working day. Then you can proceed with your order in just a few clicks.